Firewall Instructions

Zone Alarm Security Suite 2008

Absolute Poker's applications require full access to the internet in order to work properly. If those files are blocked then you will not be able to connect to our game, use our features and will receiveerror messages like this:

"The connection cannot be established between your computer and our servers. Most likely, your Firewall is not allowing Absolute Poker to connect. Please email TechSupport@AbsolutePoker.com and let us know the name of your Firewall. We will provide you with instructions to configure it for use with Absolute Poker."

You will have to manually configure your Firewall to permit or allow those files to access the internet. This manual is going to help you to easy perform this actionskeeping your computer safe and secure

Step # 1

Software Opening

Right click on the Zone Alarm Security Suite icon on your taskbar

With this menu open, click on the option "Restore Zone alarm Security Suite Control Center"

Step # 2

Find the firewall settings

The Zone Alarm Security Suite uses different options to protect your computerAt this window, click on the Program Control button

Now click on the programs tab

Step # 3

Adding the rules 1

At this window click on the "Add" button

As soon as the "Please select a file" window opens find our game folderIt is located at C:\Program Files\Absolute PokerThen you will find several files to add, let's start with the Absolute Poker Hand History file called aphh.exe

Step # 4

Adding the rules 2

Now with the application included into your firewall menuyou have to grant access to the file, you can do it manuallyright clicking on the "?" buttons and selecting the Allow option

At the end, the application will have green checkmarks in all the spaces, now you can continue

Step # 5

Repeat

Repeat the same procedure with the rest of the files

Here you have a brief outline about the Absolute Poker applications

• Apph.exe Hand History
• Browser.exe Cashier and others
• Chkconn.exe Check connection
• Liveupdate.exe updates
• Mainclient.exe Main lobby
• Skinupdate.exe Table skins
• Userchatclient.exe Chat

 

With this procedure your firewall will be properly configured to use with our software

Step # 6

Error messages

If the intructions provided doesn't work, if you accidentally blocked our softwareor it automatically blocks itself after an update, you are not going to have access at all, the Absolute Poker rules will be locking like the image below

Step # 7

Fixing the rules

Fixing the rules basically consists on editing the existing rules to allow the blocked application

At the trust level right click on the red mark and change it to Super

If the problem persists please try disabling your firewall at all. With the application closed, right click on the Zone Alarm icon again

If you need further assistance do not hesitate to contact us anytime: techsupport@absolutepoker.com

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