Firewall Instructions

Norton Internet security 2008

Absolute Poker's applications require full access to the internet in order to work properly. If those files are blocked then you will not be able to connect to our game, use our features and will receiveerror messages like this:

"The connection cannot be established between your computer and our servers. Most likely, your Firewall is not allowing Absolute Poker to connect. Please email TechSupport@AbsolutePoker.com and let us know the name of your Firewall. We will provide you with instructions to configure it for use with Absolute Poker."

You will have to manually configure your Firewall to permit or allow those files to access the internet. This manual is going to help you to easy perform this actionskeeping your computer safe and secure

Step # 1

Software Opening

Right click on the Norton Internet Security icon on your taskbar

With this menu open, click on the Open Protection Center option

Step # 2

Find the firewall settings

The Norton Proteccion Center offers different options to monitor and configureyour files, at this time, click on the Norton Internet Security Tab

At this window click on the settings option

Now Click on the Norton Internet Security Options

Step # 3

Adding the rules 1

At this window you will be able to configure every feature provided by your Norton Internet Security, first click on the Personal Firewall Option

Now click on the Program Control button

Now you are ready to add the Absolute Poker applications to your firewallTo proceed, click on the Add button

Step # 4

Adding the rules 2

As soon as the "Selec program" window appears, find our game folder,It is located at C:\Program Files\Absolute Poker

Then you will have to select the files to addLet's start with the Absolute Poker Hand History file called Aphh.exe

At this time you are adding the rule but you have to explain the firewall what to do with it, click on the arror at the right selecth the Alow option

Step # 5

Repeat

Repeat the same procedure with the rest of the files

Here you have a brief outline about the Absolute Poker applications

• Apph.exe Hand History
• Browser.exe Cashier and others
• Chkconn.exe Check connection
• Liveupdate.exe updates
• Mainclient.exe Main lobby
• Skinupdate.exe Table skins
• Userchatclient.exe Chat

 

With this procedure your firewall will be properly configured to use with our software

Step # 6

Error messages

If you accidentally blocked our software or it automatically blocks itself after an update, you will receive this error message

To fix this, search those files, they are going to look like the image below

Step # 7

Fixing the rules

Fixing the rules basically consists on editing the existing rules to allow the blocked applicationselect each one of the blocked applications.Clicking on their menu change the option from block to allowWith this procedure your firewall will be properly configured

If you need further assistance do not hesitate to contact us anytime: techsupport@absolutepoker.com

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