Absolute Poker's applications require full access to the internet in order to work properly. If those files are blocked then you will not be able to connect to our game, use our features and will receiveerror messages like this:
"The connection cannot be established between your computer and our servers. Most likely, your Firewall is not allowing Absolute Poker to connect. Please email TechSupport@AbsolutePoker.com and let us know the name of your Firewall. We will provide you with instructions to configure it for use with Absolute Poker.".
You will have to manually configure your Firewall to permit or allow those files to access the internet. This manual is going to help you to easy perform this actionskeeping your computer safe and secure.
Software Opening
Right click on the CA Security icon on your taskbar.
With this menu open, click on the Open Security Center option
Find the firewall settings
The CA security suite uses different options to protect your computerIn the Security Overview, click on the CA Personal Firewall section.
You can double click the firewall section Or you can click the "Open Adcanced Settings" option.
Adding the rules 1
CA personal firewall offers diferent ways to configure, since you have to add the softwareapplications, first press the firewall button.
In the firewall sectionclick on the +Add button.
Adding the rules 2
As soon as the "Please select a file" window opens find our game folderIt is located at C:\Program Files\Absolute PokerThen you will find several files to add, let's start with the Absolute Poker Hand History file called Aphh.exe.
Repeat
Repeat the same procedure with the rest of the files.
Here you have a brief outline about the Absolute Poker applications.
Allow the Applications
Now with the applications included into the firewall menu you have to grant access to those files, you can do it manually right clicking on the "?" buttons and selecting the Allow option.
With this procedure your firewall will be properly configured to use with our software
Fixing the rules
If you accidentally blocked our software or it automatically blocks itself after an update, you will see an abnormal row like the red one above.
Fixing the rules basically consists on editing the existing rules to allow the blocked application.
First select one of the Absolute Poker blocked applications and right click on it allowing it to connect to the internet.
At the end all your AP files will be allowed and ready to use.
Now you can close your firewall.
If you need further assistance do not hesitate to contact us anytime: techsupport@absolutepoker.com