Identity Protection

Here at Absolute Poker we strive to do everything we can to protect our players from potential fraud. Identity theft can occur both online or offline and anyone can be a target. Protecting your sensitive personal information should be an important concern for anyone that uses the internet, especially people that are involved in online transactions. The best defense is to simply know the facts about what we will and will not ask for.

• Absolute Poker representatives will rarely contact you on the game tables. Con artists may attempt to get information about your account by offering you something (money, access to special tournaments, etc) while posing as an Absolute Poker representative. Some will try to fool you by using misleading usernames like "APADMIN" or "SYSADMIN". The only time you might be contacted by an Absolute Poker representative would be by the username of "CHATMANAGER" which is the moderator that will police in-game abuse.


• Never give out your account information or password. We will not ask you for such information simply because obtaining that information is never necessary - but if someone does, they should be reported immediately to support@absolutepoker.com. If someone says they require personal information such as passwords or account information (such as NETeller, credit card numbers, bank account information), do not supply it. Absolute Poker's Support team can help with any problems you have without you having to provide personal information. All you need to include is your player nickname or login ID (email address).


• Be aware of external spoof sites! Nowhere on our main website will you be asked to provide sensitive personal information. The only exception is our site devoted to affiliates located at http://affiliates.absolutepoker.com/. This site allows you to create a login if you become an affiliate but is not related to your game account information (login/password). If you are ever prompted to release sensitive information on any site otherwise, do not supply it. Please send any unauthorized requests to security@absolutepoker.com so that we can investigate.

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