ABOUT ABSOLUTE POKER

I would like to compliment Rod for giving me the VIP treatment by working to find a solution to my problem. He was more than helpful and understanding. When faced with the situation, he inquired about what he could do for me and what he came back with was more than fair. I have played on many sites and have earned VIP status elsewhere without getting the treatment that I had earned. Customer service is very important to me and since I cannot get rakeback on this site, the perks I get from you guys are all I have as a token of appreciation for my loyalty and amount of action I give. Thanks for making feel like AP cares about keeping this VIP happy.

Melvin Sh

Yes - I would love to play - I play almost every night and really enjoy this site. I used to play on Full Tilt Poker but I don't think the players there are very good. I appreciate your answer to my query - that shows a quality web site. Have a great day.

Nickname: BESTPOKERMOM

I really appreciate how expedient you were in solving my image problem, its people like you, who keep me recommending AP to my friends and family. Once again thank you very much and keep up the great work.

Nickname: RAHRAH25

Dear Friends at AP,

I don't need anything this is just a thank you for being there! Whenever I have had a problem no matter how big or small you have taken care of it in a matter of hours and sometimes even minutes. Your very efficient staff is greatly appreciated. Thank you for being there for us players.

Nickname: QUIRT

Thank you guys so much for the free $10.00, that's why my wife and I love your site.... You really CARE about your players! My wife and I are buying a house and we have not had a lot of extra cash to play poker online (which we truly miss) so your little gift gives us a chance to play and unwind without risking any of our sourly needed cash! And, you can bet your booties that when we DO have some money to spare again, we will be right back at AP catching some cards!!!

Nickname: TOMMYTHEK

Paola,

Not only was this response helpful to me, but it was sent in a timely manner. It is good to know that you actually listen to your customers, maybe I was wrong. Not only was I referred here, but I have seen some commercials during the World Poker Tour that made me feel as if your site was a legitimate place of business. When this incident happened to me, I felt as if maybe you had commercials because as a business you were making a lot of money. When companies grow to a certain point they tend to get too caught up in their earnings to worry about small infrequent incidents, which might not in the short term, but ultimately leads to a decrease in profits. Anyhow, maybe you have renewed my faith. Again, this was not about the money, just the principle.

Nickname: VOL7RON

Hellooooo Andy. Thank you once again for doing your job so well. You're awesome!

Just wanted to send you a quick ty and acknowledgement for just being you and taking my matter and resolving it very professionally. Thank you!

Nickname: YYZZ111

They're all hard at work at AP! there's always some one around for us the players. I ensure you all that my experiences with them is the BEST POKER EXPERIENCE, they are second to none! Get in the AP game now!! TX AP!

Nickname: BCU74

Out of all the sites i have played, yours is the best, even after a couple of bad beat rivers.(lol) now my room-mate and my girlfriend are hooked too!

Nickname: MARSHALSTRAT

You were true to your word because after you promised to check with Christopher I got a long email explaining what could go wrong with my computer connection. I also got an email from Paola so you must have done more than promised.

I want to thank you for your contribution and I don't know if you are part of management but you certainly deserve to be. Feel free to show this email to the others so that they will know how to work properly at satisfying a client. I have to go my tourney is starting, have a nice day.

Nickname: CURIEUSE

Thank you very much; I appreciate the promptness and courteousness of your response. Again, this is one of the many reasons why i stay with absolute poker.

Thanks Again! Happy Holidays!

Nickname: NORMDIDDY

Dear Staff:

Just a thank you for being the very best the industry has to offer. You guys rock. Thanks,

Bobbie

Thank you for those extra gifts that you sent me. I was only expecting a shirt and it was a surprise to get a cap, polo and t-shirt and a pair of pajama pants. When I saw the pants, I had a good laugh because I love it. I will play at your site from now on because of your excellent customer service instead of playing at UB or at Party. Cheers

Andrew

I began playing at Absolute in May, and I played every day until late August when I found a job and couldn't play much anymore. After a two month hiatus, Mark from Absolute called me at home to ask what he could do to get me back to the site. He offered me a few bonuses, told me there had been some updates to the site, and generally seemed like he was concerned they had done something to lose my business. I have tried Pokerstars and Ultimate Bet, but none of them have ever seemed concerned that I wasn't happy with their system. AbsolutePoker feels like a local cardroom, and they call when they haven't seen you around in a while. Absolute will always have my business for this very reason.

Matt Myers

" Dear Team Absolute Poker,

I wanted to say thank you again for allowing me the privilege of playing at Absolute Poker. support@absolutepoker.com used the term" paramount" in a reply to me regarding what my experience will become at this site, I agree ::))

My game continues to improve, and I want to say thank you again for that ::)) I now tell many people my positive feelings regarding this site. That's because I have experienced it.

It's surprising how much the public is uneducated regarding on-line poker. I wear your name in public, not everyday lol, I talk to a lot of people daily, as you know. I feel at home here ::))

Thank you Absolute Poker!"

Nickname: IPOKEDHER2

Thank you all very much for your help! I am very happy with the quickness and amount of effort put into the help. I think that I didn't receive the other help e mails because it was going straight to my bulk mail folder. Thank you again, by far the best and most in depth help from any poker site I've played on. The problem was that I did indeed download from absolute.com not net. Thank you again for your support. A+++++++

Kyle Laux

TY so much. This came at a good time I have been very frustrated lately with my luck. It is nice to see you take the time to reward your players. I have been an Absolute Poker member for almost a year now. In that year I feel that Absolute Poker has taught me to be a very competitive and well rounded player. With every win and every beat I learn more and more about this game. The environment is incredible and the people are great. Don't get me wrong I can tilt and complain with the best of em. I have done that once this year recently lol. And AP continues to show me that even through that they value me as a player and more importantly.....THE PART OF SOMETHING MUCH MORE THAN A POKER ROOM...But a big poker family where you can be yourself........

Thanks again Jim (JOKY)

To the Managers and Support Personnel:

A very good morning to you all. I would like to take a few minutes of my time, this morning, to thank you all for the great job your doing at AbsolutePoker. I have played Poker on your site for awhile now and I will say that your site is by far the best site for anyone to play the game of poker on.

As a Disabled American Veteran this activity (playing poker at Absolutepoker) is about the limit of my bodies' abilities. My body may be in bad shape but my mind is still clear and shape and I certainly enjoy this game of poker and it is my Goal/Desire to win a seat in a WSOP at Absolutepoker.com.

I have constantly sharpen my skills and I continue to learn this game called "poker" and I know that with your site I will be able to obtain my goals and desires over the next few months.

I see a lot of people talking negatively about all Pokersites (including AbsolutePoker.com) and I've come to believe that it's not the sites, as much as it is the players ability to play the game of poker. I played poker the same way, for a long time, that many poker players continue to play in today's poker games and I finally began to learn the proper skills to let me finally win at this game of poker.

Many poker players, I've observed over the last year, continue to make the same mistakes over and over and will not attempt to gain any knowledge or attempt to acquire the skills necessary to win at the poker tables. But, instead they're to eager to blame their bad playing habits on the poker sites instead of looking at their on playing styles.

No one can correct the way poker player play poker (except the players themselves) on any of these pokersites that are available for us all to play on. I know that almost all sites have some kind of poker schools for players to study, learn, practice, and gain the skills they need to play in live/online real money poker games. You can provide the carrot but you cannot make someone eat it.

Anyway, again, I want to thank you all at Absolutepoker for running one of the best sites that I've ever played upon. I expect and look forward to seeing some of the managers and staff members at a WSOP event in 2006.

Have a great day and keep up the great work.

Roy L. Carruth

Thank you very much

I LOVE ABSOLUTE POKER!!! :)

Your Friend

Jeff

Hi AP,

I just want to say how much i appreciate the excellent work you guys do, it has been a pleasure and wonderful experience playing on AP i will continue to stick with AP only regardless of never cashing out lol, your staff is quick and courteous which is important to me and this does matters to me a lot. Keep up the good job AP!.

Bryan

Hello AP,

I just have a few things to say, first of all out of all the online poker sites ive dabbled in AP is by far the best!! Your staff is courteous and very responsive when i have had questions, I like to think that i am speaking on behalf of all AP players .Keep up the awseome job guys and gals! your work is highly appreciated.

Sherry

Steve,

Thank you. Of all the poker sites I've played, AP consistently impresses me

for their eagerness to provide individual support.

Bob

Thank you so much. i know you are busy, but i had to take a sec of your time to let you know AP has the BEST customer support of any online poker sites. Every email is answered promptly, and knowledgeably.

Thanks for making me feel important!

diamond diva

I just want to say a Big Thanks To Flor and Gian for what you have done for the bare team ,we had a real fun night with the freeroll, you guys are terrific....many thanks from all members.....

Thank you again , you are a asset to Ap ...

Carol Ann Chadbourne

"Thank you very much and I hope all of you @ AP keep up the great work, I play @ 6 different poker sites, poker stars, noble poker, WPT online, poker host, paradise poker and poker in canada ( ONLINE) and AP is by far the best one I play like maby 0 mins combined on the other sites and @ least 5hrs a day on AP. TY AGAIN FOR THIS GREAT EXPERIENCE OF ONLINE POKER"

JASON ZELISKO AKA KNOUFFIAN

"Easter weekend I turned 12 dollars into a WSOP package. Now I have the chance to play with the greatest players in the world! Thank you for everything Absolute Poker!"

R.Crupi

"I just wanted say THANK YOU! I have a great time playing here, and out of the 15 other sites I have tried, Absolute is NUMBER 1. Customer service is excellent as always. Thank you for being the BEST! "

Zach

"Hello Rachel, Just have to comment - quick and informative response. I am a supervisor in customer service for the company I work for. I also answer web inquires. Your response is of the quality I am used to giving and appreciate getting it back! Unfortunately, not too many other sites offer as quick, thorough, professional and friendly response."

Carol

"Tony, Thank you dear sir. Very fluent remarks. I appreciate them. It goes a long way. I would like to apologize first hand if I was support antsy, I understand that there are numerous other patrons that Absolute Poker must deal with on a daily basis. Best wishes with the venture and may you have continued growth."

Wade

"Hey there Toby. Well, I have to say that I am loving the site, you won me over. I closed my Party Poker Account!!! Anyways, I wanted to see if I could play in the 1K challenge this Sunday. Also, in this e-mail you said that you woud add $10 cash to my account so I could play in an $8K...I did not see that deposit in my history...do I need to play the tourney first?."

Richard

"I would like to thank you for the trip. It was a great experience for me as I have never been to a big city. Everything you guys did for me was excellent. The hotel room was great and the game was great. (even though Randy Johnson blew it). I would also like to thank Joe for contacting me all weekend with info on the rental car. It was probably a good thing we didnt get one as I probably would have gotten lost in the big city. All in all everything ran smoothly and I really appreciated the prize!!."

Jamie Lecy

"Just wanted to say thanks for the instantaneous cash out. I've been very pleased with Absolute thus far and this is just another reason why I plan to play at your card room often."

Daniel Jones

"I wanted to let you know what you did to help solve my problem. I can register now for the $50 freeroll. You have been so kind and I do appreciate that. May God bless you and your family and all the staff members at Absolute Poker."

Sincerely,

Jerry R. Thompson

"Just wanted to say thanks for the instantaneous cash out. I've been very pleased with Absolute thus far and this is just another reason why I plan to play at your card room often."

Daniel Jones

"Since I have started playing poker on the net my first and only choice has been Absolute Poker. Everything on the site suits my needs, from the blind schedule to the diversity of players and the promotions are great."

TI CATS

"Out of all the poker sites that I play at I do prefer this site above all the rest. Team Support has been quick to respond and take care of any problems that I have run into."

COBRA

"Just wanted to say thank you all so much for the Absolute Poker site. I have problems with my feet and the doctor has ordered me off them for a few weeks. I am a busy person and it is so very hard to stay off my feet. With the poker going day and night I am able to do it. So please know that your site is helping me to get better and that I am also meeting some very nice people. Most of the players that I play with are always kind and it is nice to be able to talk to people all over the US ."

Thank you so much,

Pat Wisecup

pattybeth2

"Hi! I have an account at another online poker room. I have noticed that more and more I am playing Absolute and less and less the other. I guess that says it all."

Guido Romano

"I had a problem getting into a restricted tournament, and you solved it. In addition, you comped me $25 to play. I ended up winning a couple hundred more. I hadn't played on Absolute in about a year, but I have returned. My modus operandi is to play 2 or 3 sites, and change sites temporarily when I hit a losing streak. I will definitely include AP as one of my regular sites, and I play 2 tables at a time about 50 hours a week. Anyway, thanks again!"

Larry Stephenson

"As I'm sure you know the staff took care of me quite quickly. I appreciate all your help and the promptness of the staff, especially on a Saturday. Please let them know I am quite grateful, and they have proved that my trust in Absolute Poker is not misguided. Thanks again for your help."

Adam Katz

"Thank you very much for your help. I'm sure you're very busy and I hate to bother you with another e-mail, but I thought a thank you might be appreciated. Since I've been a member your support staff has been very helpful and very fast with their responses to my problems. You and the rest of the support staff are greatly appreciated and I'm sure I speak for the many customers you've had throughout the years. Thank you again."

Bryan

"I must say the support team at Absolute Poker is the fastest I have ever seen. I am in the IT industry myself and I am very impressed."

ChipsUp

"Thank you Gian, once again you have shown what a great site this is. I also want to compliment you folks on all the new graphics. Thank you once again."

James Bowers

"I'm just your average grandmother that enjoys a good poker game. You have a site that allows me to do that. You are generous people. You make it easy to deposit, easy to withdraw, easy to claim any bonus, and just plain easy!! (That's a compliment). There are a few new sites that came online offered a good bonus, but then made it impossible to claim the bonus. I as well as others got suckered into it. NEVER AGAIN. (They have no players either). I just want to say THANK YOU for making a good fun clean poker site. As a member of the Women's Poker Club, I will tell you that you are fast becoming our favorite site. GOOD WORK EVERYONE!!"

NewAtPoker

"You have the best site I have played at on the net, and I have played at over a dozen. You have good graphics and a very good staff. I have friends that own a site and another friend that is starting one but I prefer to play at Absolute. You have a wonderful site and the promotions are superb. Thanks again."

Larry S

"Thank you for the reply. It's impressive that it only took 12 minutes to return a simple question by email. I've asked similar questions at other online poker sites and have waited days for a response. Keep up the good work!"

LONDONBROIL

"I really enjoy playing at this site because I feel as though I am right at home with a group of nice and friendly players. This is one more thing that I like about this site - the site makes me feel as though they truly value me as a player."

CLEARWATER

"I've seen Absolute progress to be one of the top notch and best poker sites on the net! I've tried them all. The table limits from low for beginners and high for more experienced players gives everyone what they're looking for in playing Holdem, Omaha and other poker games. The free rolls and the money to be won are FANTABULOUS. Everyone has a great time and equal chance! Brent, you and the rest of the staff have been courteous and always there for us the players. No other poker site on the net offers as many games as many free rolls as many tournaments nor do they have most important friendly players! Absolute poker site has the most friendly players on the net!...I consider Absolute Poker a home away from home cuz that's where I can find my POKER FRIENDS!"

KAMILA

"I enjoy my time on Absolute Poker very much. It is the best poker site I have found. Very easy to use. Great customer service."

LADIPENGUIN

"The first time I heard about Absolute Poker was at another website and someone suggested that I might like this site better. I did and still do. The main reason I like to play at Absolute Poker is that the players are generally of a different class. The Absolute Poker community is generally much nicer. I like to play poker for fun and the people here are fun loving, humorous and more skilled than players at any other sites. The physical and virtual reality environment at Absolute Poker is simple and easy to manipulate; the call, raise and fold buttons are large and the timer is unobtrusive."

Jim Joseph

"I just want to take this time to let you know I left Party Poker and will remain a loyal player to this site. You guys offer the best promotions! Keep it up and y'all will be #1. I will continue to play here as long as y'all don't get so big and forget that it's the players that did it. Always be loyal to the players and the players will be loyal to your site."

Dennis Kennedy

"I really enjoyed myself in this tournament and commend you for facilitating an excellent tournament. Please keep me informed of any future Holdem tournaments and I will be sure to recommend your poker site to other players."

Alan Montsion

"I have just finished playing my first FreeRoll tournament at your site. I just wanted to let you know that I enjoyed playing there very much. I am going to pass the word to all of my poker playing friends. I have been looking at all of the poker sites trying to decide which one I will call "my" place to play. So far Absolute Poker is my favorite. Just wanted to let you know."

Doris Boyd

"Like I said, I just wanted to make you aware. I love playing at your tables. The setup is wonderful and the people are fantastic. I have never had more fun playing poker anywhere."

Leanne

"Thank you for all the fun and opportunities. I just started playing poker when I found your site. I have since visited several other poker sites...yours is the ABSOLUTE best, hands down!"

Sandy White

"I would like to say congrat's on a well done FreeRoll tourney. After the first one I was quite upset, but you guys showed great teamwork getting another one together. I am very happy with the way AbsolutePoker handled the situation and responded to emails extremely quickly (within 5-10 min's), and kept players informed. All in all, you guys did an exceptional job and I give you guys a pat on the back for all your hard work. Also, you guys did a great job meeting the demand for more tables. I couldn't ask for more, good job AbsolutePoker!"

Denise Mize

"I saw this site advertised on World Poker Tour and thought I'd check it out. It offers the best chance for players with no money to win a few real dollars to play with. I play at Party Poker, Ultimate Bet, and Poker Stars and this seems to be the best"

Anonymous

"First let me compliment the people responsible for creating this best poker site. I feel this is the best one that I've played on. I just deleted Party Poker from my computer and plan to do all my online gambling here. I've also brought a friend here and he plans to stay here as well so thank you."

John Hall